{"id":2726,"date":"2024-06-29T11:13:24","date_gmt":"2024-06-29T11:13:24","guid":{"rendered":"https:\/\/elrwadmep.com\/frequently-asked-questions\/"},"modified":"2025-09-01T03:08:35","modified_gmt":"2025-09-01T03:08:35","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/elrwadmep.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2726\" class=\"elementor elementor-2726 elementor-14\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8ccfca4 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8ccfca4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d213dd\" data-id=\"7d213dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d02cfa6 elementor-widget elementor-widget-cz_title\" data-id=\"d02cfa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_ba_line cz_title_pos_inline tac\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h3 style=\"text-align: center;\"><span style=\"color: #295F8D; font-size: 16px; font-weight: 400;\">Instructions\n<\/span><\/h3><\/div><div class=\"cz_title_line cz_line_after_title\"><span>_<\/span><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3b58d8 elementor-widget elementor-widget-cz_title\" data-id=\"c3b58d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_pos_inline tac\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h2 style=\"text-align: center;\"><span style=\"color: #295F8D;\">Do You Have Questions?<\/span><\/h2><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0de7307 elementor-widget elementor-widget-cz_gap\" data-id=\"0de7307\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_gap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cz_gap clr\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-702bb44 elementor-widget elementor-widget-cz_accordion\" data-id=\"702bb44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-arrows='{\"open\":\"czi czico-201-back\",\"close\":\"fa czico-194-download\"}' class=\"cz_acc clr cz_acc_first_open\"><div><div class=\"elementor-repeater-item-bef9ec4\"><span class=\"cz_acc_child\"><div>What Experience Does Al-Ruwwad Company Have?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Al-Ruwwad Company has distinguished experience since 2003 in the fields of air conditioning, central air conditioning, and ventilation, in addition to fire alarm and firefighting systems. The company has also participated in many giant projects in Egypt, making it a leader in this field.<\/p>\n<\/div><\/div><div class=\"elementor-repeater-item-f5065f0\"><span class=\"cz_acc_child\"><div>What Services Does the Company Provide?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>We specialize in supplying, installing, and maintaining all devices and equipment for air conditioning and ventilation systems, in addition to providing integrated solutions for fire systems.<\/p>\n<\/div><\/div><div class=\"elementor-repeater-item-3209140\"><span class=\"cz_acc_child\"><div>What Distinguishes Al-Ruwwad Company from Others?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>What distinguishes us is our deep expertise that covers all areas of air conditioning, our constant commitment to providing the highest levels of service, in addition to our customers' trust, which we consider our primary and most important asset.<\/p>\n<\/div><\/div><div class=\"elementor-repeater-item-271e337\"><span class=\"cz_acc_child\"><div>How Does the Company Ensure Customer Satisfaction?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>We focus on providing the best level of service, and we adopt a continuous improvement approach from \u201cgood\u201d to \u201cbetter\u201d, and from \u201cbetter\u201d to \u201cbest\u201d. We also provide continuous support to our team to ensure quality performance.<\/p>\n<\/div><\/div><div class=\"elementor-repeater-item-a8661b0\"><span class=\"cz_acc_child\"><div>Does the Company Provide Technical Support to Customers?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p>Yes, we provide full technical support to our customers before and during implementation to ensure the best results and meet all their needs.<\/p>\n<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4244ea9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4244ea9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a42701d\" data-id=\"a42701d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41eea7c elementor-widget elementor-widget-cz_title\" data-id=\"41eea7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_ba_line cz_title_pos_inline\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h3 style=\"text-align: left;\"><span style=\"color: #295F8D; font-size: 16px; font-weight: 400;\">Form<\/span><\/h3><\/div><div class=\"cz_title_line cz_line_after_title\"><span>_<\/span><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74aa84f elementor-widget elementor-widget-cz_title\" data-id=\"74aa84f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_mobile_text_center cz_title_pos_inline\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><h2>Not Found? Ask Us<\/h2><\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-aca9865\" data-id=\"aca9865\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aded4eb fluentform-widget-submit-button-custom elementor-widget elementor-widget-fluent-form-widget\" data-id=\"aded4eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"fluent-form-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n            <div class=\"fluentform-widget-wrapper fluentform-widget-align-default\">\n\n            \n            <div class='fluentform ff-default fluentform_wrapper_7 ffs_default_wrap'><form data-form_id=\"7\" id=\"fluentform_7\" class=\"frm-fluent-form fluent_form_7 ff-el-form-top ff_form_instance_7_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_7_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Polling Form (#6)eng(#7)<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='2726' \/><input type=\"hidden\" id=\"_fluentform_7_fluentformnonce\" name=\"_fluentform_7_fluentformnonce\" value=\"5361ab60d0\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/2726\" \/><div data-type=\"name-element\" data-name=\"names\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group  ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_7_names_first_name_' id='label_ff_7_names_first_name_' >Full Name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names[first_name]\" id=\"ff_7_names_first_name_\" class=\"ff-el-form-control\" placeholder=\"Full Name\" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_7_email' id='label_ff_7_email' aria-label=\"E-mail\">E-mail<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_7_email\" class=\"ff-el-form-control\" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_7_numeric_field' id='label_ff_7_numeric_field' aria-label=\"Phone Number\">Phone Number<\/label><\/div><div class='ff-el-input--content'><input type=\"number\" name=\"numeric_field\" id=\"ff_7_numeric_field\" class=\"ff-el-form-control\" placeholder=\"ex: 966548289940\" data-name=\"numeric_field\" inputmode=\"numeric\" step=\"any\" min=\"12\" aria-valuemin=\"12\" max=\"12\" aria-valuemax=\"12\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_7_input_text' id='label_ff_7_input_text' aria-label=\"City\">City<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" placeholder=\"Enter Your City ex: Jeddah\" data-name=\"input_text\" id=\"ff_7_input_text\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_7_dropdown' id='label_ff_7_dropdown' aria-label=\"The Services\">The Services <\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown\" id=\"ff_7_dropdown\" class=\"ff-el-form-control\" data-name=\"dropdown\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_7_dropdown\"><option value=\"\">- Choose a Service-<\/option><option value=\"Installations &amp; Fit-outs\"  >Installations & Fit-outs<\/option><option value=\"Quotation\"  >Quotation<\/option><option value=\"Technical Office\"  >Technical Office<\/option><option value=\"Maintenance\"  >Maintenance<\/option><\/select><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_7_description' id='label_ff_7_description' aria-label=\"Your Message\">Your Message<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_7_description\" name=\"description\" id=\"ff_7_description\" class=\"ff-el-form-control\" rows=\"4\" cols=\"2\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group ff-text-center ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style wpf_has_custom_css\"  aria-label=\"Send a Message\">Send a Message<\/button><\/div><\/fieldset><\/form><div id='fluentform_7_errors' class='ff-errors-in-stack ff_form_instance_7_1 ff-form-loading_errors ff_form_instance_7_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_7_1 = {\"id\":\"7\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"asteriskPlacement\":\"asterisk-right\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_7_1\",\"form_id_selector\":\"fluentform_7\",\"rules\":{\"names[first_name]\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"names[middle_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"names[last_name]\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global\":true,\"global_message\":\"This field must contain a valid email\"}},\"numeric_field\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true},\"numeric\":{\"value\":true,\"message\":\"This field must contain numeric value\",\"global_message\":\"This field must contain numeric value\",\"global\":true},\"min\":{\"value\":\"12\",\"message\":\"Validation fails for minimum value\",\"global_message\":\"Validation fails for minimum value\",\"global\":true},\"max\":{\"value\":\"12\",\"message\":\"Validation fails for maximum value\",\"global_message\":\"Validation fails for maximum value\",\"global\":true},\"digits\":{\"value\":\"12\",\"message\":\"Validation fails for limited digits\",\"global_message\":\"Validation fails for limited digits\",\"global\":true}},\"input_text\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"dropdown\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required\",\"global\":true}},\"description\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global\":true,\"global_message\":\"This field is required\"}}},\"debounce_time\":300};\n                            <\/script>\n                        <\/div>\n\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-63ad830 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"63ad830\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d8bd66\" data-id=\"7d8bd66\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a12217c elementor-widget elementor-widget-cz_button\" data-id=\"a12217c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"cz_btn_center\">\r\n\t\t\t<div>\r\n\t\t\t\t<a href=\"tel:+966573528886\" class=\"cz_btn cz_btn_show_hidden_icon cz_btn_zoom_in\">\r\n\r\n\t\t\t\t\t<span><i class=\"fa fa-phone\"><\/i>\t\t\t\t\t\t<strong>Contact Us Today +966573528886\t\t\t\t\t\t\t\t\t\t\t\t\t<\/strong>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\r\n\t\t\t\t\t<b class=\"cz_btn_onhover\">\r\n\t\t\t\t\t\t<i class=\"fa fa-phone\"><\/i>\t\t\t\t\t\t<strong>\r\n\t\t\t\t\t\t\tContact Us Today +966573528886\t\t\t\t\t\t\t\t\t\t\t\t\t<\/strong>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/b>\r\n\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t<\/div> \t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Instructions _ Do You Have Questions? What Experience Does Al-Ruwwad Company &#8230; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2726","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/elrwadmep.com\/en\/wp-json\/wp\/v2\/pages\/2726","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elrwadmep.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elrwadmep.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elrwadmep.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elrwadmep.com\/en\/wp-json\/wp\/v2\/comments?post=2726"}],"version-history":[{"count":8,"href":"https:\/\/elrwadmep.com\/en\/wp-json\/wp\/v2\/pages\/2726\/revisions"}],"predecessor-version":[{"id":3230,"href":"https:\/\/elrwadmep.com\/en\/wp-json\/wp\/v2\/pages\/2726\/revisions\/3230"}],"wp:attachment":[{"href":"https:\/\/elrwadmep.com\/en\/wp-json\/wp\/v2\/media?parent=2726"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}